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Core Health Tracker

Core Support

Need help with Core, subscriptions, routes, food logging, HealthKit, Apple Watch, or your account?

Steps Daily goals
Routes Walks, runs, rides
Food Quick logging

Contact

App Store and Billing

  • For subscription issues, open Core > Settings > Subscription > Restore purchases, or manage your plan through Apple's subscription management screen.
  • Apple handles Core Premium billing, renewal, cancellation, refunds, and restore purchases.
  • Deleting the Core app or your Core account does not cancel an Apple subscription.

Common Help

  • For HealthKit or step issues, check iOS Settings > Privacy & Security > Health > Core.
  • For route issues, make sure Location permission is enabled, use safer-route preferences where helpful, and choose routes based on local conditions.
  • For food logging, remember AI and database results are estimates and may need serving-size adjustments.
  • For account deletion, open Core > Settings > Account > Delete account.

Policies